Refunds & Exchange

Eligibility for Returns

To be eligible for a return or exchange, your item must be unused and in the same condition you received it. It must also be in the original packaging. 

Time Frame

You have 30 days from the date of purchase to return an item. Any returns or exchanges requested after this period cannot be processed.

Process 

To initiate a return or exchange, please contact our customer service team with your order number and details about the product you wish to return. We will provide you with instructions on how to proceed. 

Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.

Exchanges 

We only replace items if they are defective or damaged. Email us at our support address if you need to exchange it for the same item.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.